My MacOS X» Printers / Scanners http://www.mymacosx.com Tips and Tricks for the MacOS X Wed, 08 Sep 2010 01:53:37 +0000 en hourly 1 http://wordpress.org/?v=3.0.1 HP Officejet 6500 not scanning in Snow Leopard ? http://www.mymacosx.com/snow-leopard/officejet-6500-not-scanning-snow-leopard.html http://www.mymacosx.com/snow-leopard/officejet-6500-not-scanning-snow-leopard.html#comments Wed, 25 Nov 2009 01:24:26 +0000 admin http://www.mymacosx.com/?p=391 HP Officejet 6500 not scanning in Snow Leopard ? is a post from: My MacOS X

]]> HP officejet 6500The new method of scanning with Image Capture is wonderful! Apple has organized the process with exceptional clarity. Also, it allows the user to specify several different files to be created from one scan.
Having the HP hardware and Apple software combined is the best of all worlds.

But the Officejet 6500 scanner isn’t working in Snow Leopard either. Here quick guide howto fix it:

  1. Open System Preferences -> Print & Fax and delete your printer from the Printers list.
  2. Browse to /Library/printers. Delete the “hp” folder.
  3. Browse to /Library/Image Capture/Devices. Delete “HPScanner“.
  4. Browse to /Library/Image Capture/Support. “Delete the Hewlett-Packard folder.
  5. Browse to /Library/Application Support. “Delete the Hewlett-Packard” folder.
  6. Run Apple’s Disk Utility (found in /Applications/Utilities) and repair permissions on your HD.
  7. Power off your 6500 printer/scanner
  8. Restart your Mac.
  9. Power on your 6500 printer/scanner
  10. Use the Apple installer (Software Update) to install the HP printer drivers.
  11. Open System Preferences -> Print & Fax. Add your device to the Printers list.
  12. Open Image Capture and attempt to scan.


Scanned through Print and Fax and Image Capture and all is well.

HP Officejet 6500 not scanning in Snow Leopard ? is a post from: My MacOS X

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